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Possible VDSL banding – fault ticket no: 209319238

Hooked
Posts: 6
Thanks: 1
Registered: ‎28-02-2018

Possible VDSL banding – fault ticket no: 209319238

Hi,

 

Sorry to ask this publicly, and nothing life or death, but please may I ask if a staff member may look at fault ticket no: 209319238 when convenient.

 

I originally raised this ticket on 12-Dec-2020 through the line fault reporting process, but the line fault itself seems to have since cleared.

 

However, I think banding has since been applied. Full details in the ticket.

 

Sorry and thanks again (I have messaged @Gandalf already sorry, but it's probably better here)

1 REPLY 1
Hooked
Posts: 6
Thanks: 1
Registered: ‎28-02-2018

Re: Possible VDSL banding – fault ticket no: 209319238

Sorry to mention this again, but I would be thankful if somebody could please have a look at the ticket

 

The ticket was raised on Sat 12-Dec-2020, with as yet no acknowledgement (also from Twitter support, and support streams mentioned above).

 

Thanks again