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Poor fibre

CalumSwan
Newbie
Posts: 1
Registered: 01-03-2018

Poor fibre

Ok so I am paying for the 72mb package.
Just done a speed test and saw was getting high 200 ping and 10mb up and download. Most of the time it's fine. But recently it has been very inconsistent. I tested on both Ethernet and Wi-Fi both are equally as bad.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: Poor fibre

Hi there, 

 

I've tested your line but we're not seeing any obvious causes. 

 

As it's evident over a wired connection I'd go ahead and report a fault as your next step: http://faults.plus.net 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team