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Poor Speed, Large Pings

khile
Grafter
Posts: 49
Registered: 22-09-2014

Poor Speed, Large Pings

Hi all been having a few issue with broadband pings going from as low as 1 to as high has 125+ and my speed is roughly having from 80 to around 35-40


4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,491
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Poor Speed, Large Pings

Hi khile,
Tests aren't showing an obvious issue but I can see this happened the other day from this post: http://community.plus.net/forum/index.php/topic,142792.msg1259190.html#msg1259190
Mind letting me know what resolved that?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
khile
Grafter
Posts: 49
Registered: 22-09-2014

Re: Poor Speed, Large Pings

Hi there was no obvious issue it just seemed to resolve itself but now its come back ive done a speed test now and seems to be fine.
the issue seems to start around 2pm and continue well into the night
Plusnet Help Team
Plusnet Help Team
Posts: 13,491
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Poor Speed, Large Pings

No worries khile,
Do you usually connect over wireless or ethernet?
If its the former please run a speed and a ping test whilst connected with a network cable.
Hope that doesn't continue to be an issue for you!
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
khile
Grafter
Posts: 49
Registered: 22-09-2014

Re: Poor Speed, Large Pings

Always wired
current speed test shows
71 up and 19 down
there does not seem to be any cause for it to happen pings higher then usual of around 5 its currently 17