Poor Service from Plusnet
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Poor Service from Plusnet
08-06-2016 1:04 AM
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I swapped from BT to PlusNet 29.04.2016, big mistake
PlusNet provided ADSL instead of fibre. They told me they had corrected their error on 01.06.2016 and I did receive 40+Mbps download, but for that day only.
Since then I have received very slow broadband, 8.62Mbps today. Unreliable and much slower and customer service is worse than previously provided by BT.
Unfortunately I am locked into an 18 month contract with PlusNet
Re: Poor Service from Plusnet
08-06-2016 9:06 AM - edited 08-06-2016 11:16 AM
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Re: Poor Service from Plusnet
09-06-2016 10:32 AM
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Problem is with wireless connection. I have now installed home plugs which has resolved the issue. Happy Days
Any idea why old BT router gave faster more reliable Wifi service, versus new PlusNet router? Wifi connection to other devices e.g. iPhone6 occasionally drops out.
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