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Plusnet router disconnections

Muttley62
Grafter
Posts: 130
Registered: 22-03-2013

Plusnet router disconnections

I recently acquired a new plusnet router to replace my Asus router & BT modem.  However, it will only hold the connection for about seven days after which it will reconnect automatically but at half the line speed.  I then have to turn it off in order to reconnect at the full line speed.  It's really annoying but I don't really want to go back to the two box solution.  Is this a common thing with the router?  Any suggestions for a reasonably priced VDSL router/modem?

2 REPLIES
Gel
Seasoned Pro
Posts: 1,588
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: Plusnet router disconnections

If your BB contract within 3 mths of renewal, talk to the CUST. OPTIONS team and you should be able to secure a new PN HubOne Router once you sign up; you'd pay just the p+p, or perhaps not even that. (I didn't).
Muttley62
Grafter
Posts: 130
Registered: 22-03-2013

Re: Plusnet router disconnections

Well out of contract. Hub One that I have was a new " unwanted" unit from ebay.