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Plusnet - is anyone else's wifi signal terrible?

jessicajms
Newbie
Posts: 1
Registered: 19-10-2015

Plusnet - is anyone else's wifi signal terrible?

I can't get wifi connection through my whole house. I tried all of plusnet's "helpful" suggestions and nothing works. When I called them they told me that wifi signal is nothing to do with them! Has anyone else had this issue?
3 REPLIES
bill888
Seasoned Pro
Posts: 897
Thanks: 130
Fixes: 24
Registered: 18-10-2008

Re: Plusnet - is anyone else's wifi signal terrible?

For comparison purposes, what wireless router did use in the house before you installed the new Plusnet fibre router?

Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Plusnet - is anyone else's wifi signal terrible?

Welcome to the Forum Jessica. I think the context of Plusnet saying "the wifi signal is nothing to do with them" rather depends. After all if it's a Plusnet supplied router is definitely has "something" to do with them, perhaps not "everything".
Plusnet Help Team
Plusnet Help Team
Posts: 13,493
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Plusnet - is anyone else's wifi signal terrible?

@jessicajms
Sorry to hear about this,  I'm unaware what you've tried so far so I just want to make sure you've gone through everything listed here: http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtml
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team