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Plusnet Reactivated our account

30FTTC06
Pro
Posts: 2,286
Thanks: 108
Fixes: 4
Registered: ‎18-02-2013

Re: Plusnet Reactivated our account

Quote from: Matthew
Common sense has been applied and the accounts now closed

Can you guys explain why Plusnet is still spamming us with emails about the question (110268858) that is resolved ?
On hold till monday 21st september apparently.
billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Re: Plusnet Reactivated our account


@shure wrote:
it would be illegal if it was intentional, sure.  But I very much doubt that's the case.

I expect someone in the legal profession could make a very good case in that if you have a system that repeatedly does this and you are failing to put this right then at some point it must be classed as intentional.