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Plusnet Hub Modem working and now solid Orange light

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Newbie
Posts: 1
Registered: 3 weeks ago

Plusnet Hub Modem working and now solid Orange light

I've had my service for over a month now and just yesterday my modem is now showing a solid orange light/solid orange "B" as well on the modem.

 

I have tried to log into the modem, nothing happens and I have tried to hard reset three rimes on the back of the modem by using a pin, but still nothing is working and Plusnet call centres are not taking technical issues calls, but they are taking sales calls for new customers!!!!!!

 

Please help me! Sad