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Plusnet Hub 2

jzwoodco1
Hooked
Posts: 7
Registered: ‎02-03-2022

Re: Plusnet Hub 2

Glad you found the comments re need for new router within Openreach engineers notes. Will update the ticket accordingly when I have installed the new Hub2, so that your faults team and I can monitor line stability

jab1
Legend
Posts: 17,111
Thanks: 5,493
Fixes: 255
Registered: ‎24-02-2012

Re: Plusnet Hub 2


@SammyM wrote:

Hiya @jzwoodco1,

 

 

 

Having said that I have reviewed your fault and I have provided a full explanation here on the next steps forward.


An idea of those 'next steps' would be of assistance to other Community members trying to help on here - unless of course they were account specific?

John
jzwoodco1
Hooked
Posts: 7
Registered: ‎02-03-2022

Re: Plusnet Hub 2

It was purely to monitor the line stability once the new router was in installed