Plusnet Fibre Extra Speed
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- Re: Plusnet Fibre Extra Speed
Plusnet Fibre Extra Speed
18-01-2018 5:34 PM - edited 18-01-2018 5:37 PM
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upgraded to fibre extra 12 days ago and still no change in speed,
Thank you for responding to the Ticket - 165554675,
I have tested your Broadband connection and your Router is connecting at 35.0 Mbps,
had a better speed in November so no point in using fibre extra
think I will cancel contract
have I been put on fibre extra
Re: Plusnet Fibre Extra Speed
18-01-2018 5:37 PM
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Correct,
if PN will allow you to cancel ?
Re: Plusnet Fibre Extra Speed
18-01-2018 5:38 PM
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got 2 days left to cancel
Re: Plusnet Fibre Extra Speed
18-01-2018 6:01 PM
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What speeds does it say you should get on the DSL Checker?
And what are the connected speed and max attainable speeds shown on the Helpdesk tab of your router - assuming its a Hib One?
Re: Plusnet Fibre Extra Speed
18-01-2018 6:40 PM - edited 18-01-2018 6:45 PM
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cab 29
netgear d6400 stats
Show Statistics |
System Up Time 10 days 03:40:33 | |||||||||||||||||||||||||||||||||||||||||||||||||
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Re: Plusnet Fibre Extra Speed
18-01-2018 7:53 PM
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It looks like you are synching at the lower end of the impacted line and even if your line was better, there is not much point in upgrading to extra as your line is not capable of getting higher speeds.
Not sure if you can get DSL stats by telneting into your router, I have a D7000 and I can, and so ca see the max attanable speeds.
Have you tried plugging into the hidden test socket on your master socket, if you have one?
Re: Plusnet Fibre Extra Speed
18-01-2018 8:17 PM
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can't remember if you can telnet my router I'll do a search
have a new master socket front after line dropped from 38 to 32
i'll try the test socket in the morn
Re: Plusnet Fibre Extra Speed
19-01-2018 12:07 PM
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test socket did not work
tried to telnet router and so far can't get it to work
no change in speed tests
Re: Plusnet Fibre Extra Speed
19-01-2018 12:26 PM
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Something is not right if your test socket does not work.
To get into telnet, first you need to type the following:
http://192.168.0.1/setup.cgi?todo=debug
Re: Plusnet Fibre Extra Speed
19-01-2018 12:32 PM - edited 19-01-2018 12:38 PM
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telnet on that address asks for password then 404 not found came up
ip address is 192.168.0.1
Re: Plusnet Fibre Extra Speed
19-01-2018 12:44 PM
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If you have updated to the most recent firmware, it asks for the username and password, older versions don't.
But unless you have changed it, the default is:
username= admin
password= password
Re: Plusnet Fibre Extra Speed
19-01-2018 12:50 PM
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it has the latest firmware and have set my own password
Re: Plusnet Fibre Extra Speed
19-01-2018 3:08 PM
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managed to run via test socket and speed just the same
Re: Plusnet Fibre Extra Speed
20-01-2018 10:32 AM - edited 20-01-2018 10:33 AM
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canceled contract today and gone back to just unlimited fibre
hopefully this doesn't muck up my speeds
Re: Plusnet Fibre Extra Speed
20-01-2018 1:22 PM
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Well done, saved yourself some money.
My own fttc broadband would max at 33mb so there was no point in paying for anything faster.
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