cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet Fiber Drop 38Mbps to 12mbps

FIXED
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

Tried it line is busy

see what happens tomorrow bud

thanks for your concerns

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

It gave me the options mate

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

2 quiet test

Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

https://www.plus.net/my-account/tools/phone-troubleshooter/

 

Check my line

 

It'll auto log fault. if one

 

 

Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

I done it it kept saying quiet time test that's it, I will see what the support suggest tomorrow bud oh by they just went off again should I be a bit sinic or is it coincidental.

 

Hope yours get sorted soon

 

 

 

 

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

Your looking out for noise/static/crackle.

 

Run following

 https://www.plus.net/my-account/tools/phone-troubleshooter/

Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

@Faizan786

Tried it and this happen I have attached photo

Will be speaking to someone tomorrow bud

 

Thanks for you help on this

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

no crackle

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

I had that in dec, turned out to be battery contact fault. gd luck tomm.

Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

Thanks bud

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

@Faizan786

Well looks like there is a fault an now being sent to openreach to dill with it fingers crossed it will be sorted by tomorrow.

Well I hope so. Thanks for your understanding and help you gave me.

 

I hope your problem will get sorted to buddy

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

Not bad with dropouts today only 1 but then was told this will be fixed yesterday and now there is slow speeds

 

Just thought I would put this on here

 

Thanks

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

I recall you had error when doing line test, and you mentioned your speaking to someone. last hurdle, keep galloping.

Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: ‎05-11-2017

Re: Plusnet Fiber Drop 38Mbps to 12mbps

@Faizan786

Yes mate wont be back till Tuesday so find out then,

I rather stick to one all the time so they know the history and also he did not want us to go so I though I give them a chance

 

Cheers mate

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Faizan786
Aspiring Pro
Posts: 230
Thanks: 49
Fixes: 1
Registered: ‎31-05-2015

Re: Plusnet Fiber Drop 38Mbps to 12mbps

I also been given Tuesday as a resolution regarding all our problems, I think bt finally being pressured to pull finger out by PN.