Plusnet Fiber Drop 38Mbps to 12mbps

[#1]

Yes Same @Faizan786 hear I am very sensitive at the moment as my wife has health problems.

I do hope it will get sorted soon driving me mad I do feel for everyone with this problem.

[#2]

So sorry I hope she gets better.

My last msg was removed??? didn't swear. weird

[#3]

Hi Mate

I dont know but I have given up with the forum as free speech is not allowed in here 

Is this case you do as you told

[#4]

My speed so far

[#5]

I would have thought by now you should have realised that repeatedly posting speed tests on their own with no backup information are next to useless. What is required is specific information relating to your connection such as router stats showing sync speeds and the BT wholesale IP profile which can be found using the further diagnostics tab on the performance test. Do you actually have an open fault ticket raised for your speed problems?

[#6]

Yes its on going like to keep this going to it fix

[#7]

I hope this doesn't get taken the wrong way, but:

Are you still noticing any issues with your usage of the Internet, apart from the speedtest results?

[#8]

Yes and no but when you watch the tv and it buffs sometimes and also when the router drops it can be a very enoying specially your watching something interesting but hand on hart we had 1 week of grace last week which I do think that's weird thought it was fix.

But hayo it returns. I wont go away quietly on this as we have no knowledge with this so I will continue to nag both sides till its fixed

Many thanks for you thoughts

[#9]

Mine kinda worked for days too then flopped

[#10]

@Faizan786

Wish there was a dislike in this forum mate 

Cheers

[#11]

This morning speeds

[#12]

@Faizan786

I had 5 cutoffs today looks like your right

Thanks

[#13]

 5 cutoffs! Is that turned off and back on again?

Luckily for me its only evenings, congestion most prob. never cut off

Sounds more then a simple congestion problem for you.

[#14]

@Faizan786

Yes on and off but not sins 4.30pm strange

Need to find out what the next step with what support is going to do

ho its not the 8th Enginner

[#15]

Sounds like line fault, you done 17070?