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PlusOne router and Macbook

rdunf
Newbie
Posts: 2
Registered: ‎15-12-2015

PlusOne router and Macbook

Just the other day my macbook refuses to connect with our PlusOne via wifi, it is saying invalid password.
All other macs, phones, tablets work fine. Any thoughts?
I've tried a restart of macbook.
5 REPLIES
Moderator
Moderator
Posts: 19,035
Thanks: 2,086
Fixes: 310
Registered: ‎11-01-2008

Re: PlusOne router and Macbook

try splitting the 2.4 and 5GHz networks, that helped with our MBP that sorted our issue out.

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rdunf
Newbie
Posts: 2
Registered: ‎15-12-2015

Re: PlusOne router and Macbook

Not sure what you mean....do you mean disable one of them? I am certain the MB is old and its 2.4.
Moderator
Moderator
Posts: 19,035
Thanks: 2,086
Fixes: 310
Registered: ‎11-01-2008

Re: PlusOne router and Macbook

In advance wireless settings change the ssid of one of them. I just added a 5 on to the end of the 5ghz one.
We had issues with a 2009 MBP, which is quite old.

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cedlor
Grafter
Posts: 687
Thanks: 2
Registered: ‎02-04-2015

Re: PlusOne router and Macbook

@dvorak  is your ipv6 fix relevant here?
Moderator
Moderator
Posts: 19,035
Thanks: 2,086
Fixes: 310
Registered: ‎11-01-2008

Re: PlusOne router and Macbook

shouldn't be - that's more to do with the hub zero and it crashing the MBP.
though I haven't tried switching IPv6 on again.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'