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Ping has suddenly increased

Eatpower
Grafter
Posts: 31
Thanks: 5
Registered: ‎18-08-2014

Ping has suddenly increased

Hello, 

I noticed this evening my ping has suddenly increased for absolutely no reason and this is annoying me because I play video games online and I use to get a fairly low ping and now with it being so high, it causes a lot of lag. The last time this happened, a fault developed and had a Openreach engineer investigate the problem. 

 

I know people don't usually respond to my post but I would like if Plusnet could investigate this on my account and see what could be causing this or maybe help resolve this problem another way. 

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