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Ping creeping up in past 24 hrs

St3
Aspiring Champion
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Registered: ‎13-07-2012

Ping creeping up in past 24 hrs

Hmm is interleaving on or off on my account ?
The first 2 weeks of fibre ive had a solid connection of around 72 meg down and 18 up with pings of 15ms which is just how i likes it Smiley
The past 24 hours my pings jumped to 38ms ive jumped gateway twice which sometimes fixes the high ping.
Can someone at plusnet take a peak at my connection and see if interleaving is on or off because im unsure what its set too.
20 REPLIES
Plusnet Help Team
Plusnet Help Team
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Registered: ‎01-01-2012

Re: Ping creeping up in past 24 hrs

Hi there.
More then happy to look into this for you but I can't find your account for some reason.
If you can PM me your username I can check
EDIT
Never mind tracked it down looking now
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
davidwalker900
Grafter
Posts: 123
Registered: ‎04-11-2013

Re: Ping creeping up in past 24 hrs

who do you do your speed tests with sometimes it is does go to 42ms bt speed test and  speedtest.com and everywere interleaving is not a option on fibre its only avavible with nomal i think
Plusnet Help Team
Plusnet Help Team
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Registered: ‎01-01-2012

Re: Ping creeping up in past 24 hrs

Our tests have come back and confirmed there's no interleaving on your line.
Are you running these tests over a wired or wireless connection?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
St3
Aspiring Champion
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Re: Ping creeping up in past 24 hrs

wired thanks for looking mathew ill see how it goes over next day or so... im an online gamer so lower pings is very important too me ;P)
davidwalker900
Grafter
Posts: 123
Registered: ‎04-11-2013

Re: Ping creeping up in past 24 hrs

is fibre have interleaving off all the time Matthew Wheeler
Plusnet Help Team
Plusnet Help Team
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Re: Ping creeping up in past 24 hrs

Hi David
It all depends on the individual line and how DLM has chosen to manage it. Some will have interleaving some won't but for most of our customers the difference isn't that noticeable.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
davidwalker900
Grafter
Posts: 123
Registered: ‎04-11-2013

Re: Ping creeping up in past 24 hrs

Matthew Wheeler can you check mine see if i have it on or off
Community Gaffer
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Re: Ping creeping up in past 24 hrs

I've just tried to run the same test but for some reason it's not working. I'll try again later and post back.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Help Team
Plusnet Help Team
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Re: Ping creeping up in past 24 hrs

@davidwalker
It looks like your due to move to a different provider on the 24th? This is preventing us from testing your line fully
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
davidwalker900
Grafter
Posts: 123
Registered: ‎04-11-2013

Re: Ping creeping up in past 24 hrs

yea i am move to a different provider on the 24th
St3
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Re: Ping creeping up in past 24 hrs

traitor Tongue
rongtw
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Re: Ping creeping up in past 24 hrs

LOL ste you got Hijacked  Cheesy
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St3
Aspiring Champion
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Registered: ‎13-07-2012

Re: Ping creeping up in past 24 hrs


ping seams ok at the mo, but last night was showing almost 40ms
St3
Aspiring Champion
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Re: Ping creeping up in past 24 hrs


ping creeping up again and lost all access to the internet around 12.20am today for around 10 mins.