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Phone line with 02088* not detected by broadband checker

rolinux
Newbie
Posts: 1
Registered: 4 weeks ago

Phone line with 02088* not detected by broadband checker

After changing house in 2016 I got allocated or activated by BT a phone line with 02088* instead of 02083* that I had before.

This line was never been accepted by BT broadband checker or any other that I searched and even Plusnet only found me when I called them. The error is 'Please enter a valid landline number'

I want to be able to check my line for when Gfast is here but for that I need to remove whatever tag/blocker/issue is on my line.

 

Any idea on how to solve this if anyone had this before?

 

Thank you very much,

Radu

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,253
Thanks: 197
Fixes: 62
Registered: 27-04-2007

Re: Phone line with 02088* not detected by broadband checker

Hi, 

 

I've just checked this myself using the CLI from your account and I see results when checking on https://www.dslchecker.bt.com

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team