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Phone activated today but no fibre.

FIXED
rustywheelnut
Hooked
Posts: 7
Registered: ‎19-04-2016

Phone activated today but no fibre.

Hi,
My phone line has just moved across to Plusnet today but apparently my fibre broadband isn't moving across until midnight tomorrow.
Is this usual? It's a real pain as I can't get into my work email.
Is there any way to get it pushed through today?Huh
Thanks, Russ
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,427
Thanks: 999
Fixes: 193
Registered: ‎25-03-2015

Re: Phone activated today but no fibre.

Fix

The order actually completed this morning and the account is now active.

 

You should be able to get online now Wink

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
rustywheelnut
Hooked
Posts: 7
Registered: ‎19-04-2016

Re: Phone activated today but no fibre.

Many thanks 😀