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Patchy connection in CT1

Muppetman7891
Newbie
Posts: 2
Registered: ‎30-10-2016

Patchy connection in CT1

Hi all...relatively new to plusnet. Having had 4 months of good service the fibre broadband in my flat has been terrible since Wednesday. So far no answers from plusnet but I wonder if it's related to some gas works that are going on nearby (accidental rupture of a gas main by a nearby building site)...

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,627
Thanks: 262
Fixes: 75
Registered: ‎27-04-2007

Re: Patchy connection in CT1

Hi there,

 

We're not aware of any issues in your area but would advise following the advice here if you're still having issues:

 

https://www.plus.net/help/broadband/connection-troubleshooting/

 

Let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Muppetman7891
Newbie
Posts: 2
Registered: ‎30-10-2016

Re: Patchy connection in CT1

Connection (and gas works) much better....who knew broadband was gas powered Wink