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Pages and images not loading

readjono
Dabbler
Posts: 17
Registered: 18-05-2013

Pages and images not loading

So I'm not too sure about this, I originally thought it was a cache issue because pages don't load first time but then refresh and load. Also on Facebook some images show others don't.
Clearing the cache in Chrome doesn't seem to have an effect but restarting my Plusnet router does. Is this something to do with the router as a result?
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,822
Thanks: 108
Fixes: 35
Registered: 27-04-2007

Re: Pages and images not loading

Hi there,
Your description sounds like it could have been a DNS issue, that shouldn't be related to the router directly unless some settings have been altered.
We can only see a single disconnection logged over the past week or so so we'd assume this wasn't an issue for long thankfully.
Were you able to try another browser such as Internet Explorer to see if that made any difference? I'd try that if it happens again.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ghos7em1
Grafter
Posts: 247
Registered: 13-05-2014

Re: Pages and images not loading

same here.dont think its a dns issue because i changed to open dns and the problem still there.probably gateway issue.its making fast pace data games unplayable