cancel
Showing results for 
Search instead for 
Did you mean: 

Packet loss using Thinkbroadband BQM monitor - part 2

bill888
Seasoned Pro
Posts: 867
Thanks: 124
Fixes: 24
Registered: 18-10-2008

Packet loss using Thinkbroadband BQM monitor - part 2

Last December, I started seeing packet loss, but it was only visible using Thinkbroadband's BQM,  which turned out to be a problem with some links at a data centre according to @bobpullen at the time.

https://community.plus.net/t5/Fibre-Broadband/Packet-loss-using-Thinkbroadband-BQM-monitor-and-146-x...

Before 5am this morning, I could be wrong, but I did witness some strange 'lower than expected' speedtest test results before 5am.  Turning off the router for a few minutes to force a change of IP and gateway which seemed to resolve the speedtest issue.

In any case, the BQM issue seems like it has perhaps returned, but alleged packet loss looks more severe than what I witnessed in December.

 

Image updated 3am 7th June:

4plusnet.jpg

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                    home -    0 | 1504 | 1504 |    0 |    1 |    8 |    1 |
|                   No response from host -  100 |  302 |    0 |    0 |    0 |    0 |    0 |
|      129.hiper04.sheff.dial.plus.net.uk -  100 |  303 |    1 |    0 |   16 |   16 |   16 |
|              be3-3100.pcn-ir01.plus.net -    0 | 1503 | 1503 |   16 |   17 |  144 |   17 |
|       core1-BE1.colindale.ukcore.bt.net -    1 | 1474 | 1466 |    0 |   16 |   54 |   16 |
|  peer8-et-3-0-1.telehouse.ukcore.bt.net -    0 | 1503 | 1503 |   15 |   17 |  148 |   33 |
|                   No response from host -  100 |  302 |    0 |    0 |    0 |    0 |    0 |
|           po4-31.core-rs2.thdo.ncuk.net -    0 | 1503 | 1503 |   15 |   22 |  416 |   17 |
|             pingbox1.thinkbroadband.com -    0 | 1503 | 1503 |   16 |   17 |  144 |   17 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I'm not witnessing any issues with my connection after doing all the usual simple ping tests to and from remote hosts.

Is anyone else noticing anything strange with BQM ?

 

 

 

2 REPLIES
Browni
Aspiring Hero
Posts: 2,178
Thanks: 746
Fixes: 45
Registered: 02-03-2016

Re: Packet loss using Thinkbroadband BQM monitor - part 2

There's a selection of BQM graphs here and none of them match yours.

That's obviously not proof of anything but does suggest it's not a widespread issue.

When I hammer my line I see similar to the extended blue & yellow spikes in the graph above, do you know what was active on your line at the time?

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
bill888
Seasoned Pro
Posts: 867
Thanks: 124
Fixes: 24
Registered: 18-10-2008

Re: Packet loss using Thinkbroadband BQM monitor - part 2

fwiw, my broadband wasn't in use at all between 5pm and 6pm.

4plusnet.jpg

Looks like dropped packets somewhere between the BQM pingbox along a specific route to my connection like last time.