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Packet loss + request gea test

FIXED
St3
Aspiring Champion
Posts: 2,608
Thanks: 498
Fixes: 5
Registered: 13-07-2012

Packet loss + request gea test

I was getting bad packet loss and speed reduction but after jumping gateway it now seams to be improving.  Also can i request a GEA TestMy Broadband Ping - plusnet-bgm

My Broadband Speed Test

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,642
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: Packet loss + request gea test

I've attached your GEA test below

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 68.4 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Repetitive Electrical Impulse Noise Not Detected
Estimated Line Length In Metres 439.4
Upstream Rate Assessment Very Good
Downstream Rate Assessment Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence From 13:45 to 13:00
Interference Location Customer Premise
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream 3dB, Retransmission High - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2018-06-13T10:00:00
Parameters MIN MAX AVG
Down Stream Line Rate 72.1 Mbps 72.1 Mbps 72.1 Mbps
Up Stream Line Rate 20.0 Mbps 20.0 Mbps 20.0 Mbps
Up Time 898.0 Sec 900.0 Sec 899.9 Sec
Retrains 0.0 0.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-06-26T08:29:12Z 2018-06-26T08:44:12Z
Ingress Code Violation 3 1
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
St3
Aspiring Champion
Posts: 2,608
Thanks: 498
Fixes: 5
Registered: 13-07-2012

Re: Packet loss + request gea test

Fix

Thank you