Packet loss and ping spikes past week or so
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Packet loss and ping spikes past week or so
22-05-2020 12:47 PM
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Hi,
I am experiencing packet loss and ping spikes for quite some time now. Is there a technician able to look into my connection.
I have spikes of +150 and packet loss intervals sporadically. making gaming unplayable. there are times of no connection issues, but then the packet loss will return again.
Power cycled the router a few time, fails to clear the issue.
kind regards
Nicholas Fox
Re: Packet loss and ping spikes past week or so
22-05-2020 3:46 PM
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@Kivan12 Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net.
I hope this helps.
Thanks - Carl.
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