Packet Loss issues back again?

[#1]

Getting constant ping drops here and there throughout the day and right now up to 60% packet loss out.

[#2]

Hi there,

No, we're not aware of any service-wide problems.

Are speeds also affected and is this happening at any particular time of day?

[#3]

It's not regular, currently seeing (averaging 0.6% packet loss up and down on the same teamspeak server whilst other users have none) small amounts of packetloss here and there. 

At 23:21, just had a loss of routing (nothing resolves/pings). No drop in my connection, I just wait 2 minutes and suddenly I can ping/resolve. I'll take note of when it happens as usually it's late night when I should be asleep, but it's happened a few times I am told. 

[#4]

Dropped again at 23:54

23:25

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 15 ms 16 ms 15 ms lo0.central10.pcn-bng01.plus.net [195.166.130.24
8]
3 26 ms 16 ms 16 ms 411.be5.pcn-ir02.plus.net [84.93.253.71]
4 17 ms 17 ms 16 ms 195.99.125.144
5 17 ms 17 ms 17 ms 62.172.103.19
6 18 ms 17 ms 17 ms 109.159.253.67
7 17 ms 16 ms 16 ms 216.239.54.251
8 17 ms 18 ms 17 ms 216.239.57.47
9 17 ms 17 ms 17 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

23:54

C:\Users\Glix>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * 17 ms 17 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

23:58

C:\Users\Glix>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 16 ms 16 ms 15 ms lo0.central10.pcn-bng01.plus.net [195.166.130.24
8]
3 16 ms 16 ms 16 ms 411.be5.pcn-ir02.plus.net [84.93.253.71]
4 17 ms 16 ms 16 ms 195.99.125.144
5 17 ms 17 ms 17 ms 62.172.103.19
6 17 ms 17 ms 17 ms 109.159.253.67
7 16 ms 16 ms 16 ms 216.239.54.251
8 17 ms 17 ms 17 ms 216.239.57.47
9 17 ms 17 ms 17 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

[#5]

Ugh, went down again at 00:08, went and restarted my router, couldn't connect back up:

Aug 1 01:03:21 pppd[479]: No response to 10 echo-requests
Aug 1 01:03:21 pppd[479]: Serial link appears to be disconnected.
Aug 1 01:03:27 pppd[479]: Connection terminated.

Restarted my OR modem and it Chapped but then:

Aug 1 01:09:44 pppd[761]: IPCP: timeout sending Config-Requests
Aug 1 01:09:50 pppd[761]: Connection terminated.

Then 10 seconds later it tried again and everything came through, on a different gateway now:

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.0.1]
2 21 ms 17 ms 17 ms lo0.central10.psb-bng01.plus.net [195.166.130.25
2]
3 * 17 ms 17 ms 411.be5.psb-ir01.plus.net [84.93.253.99]
4 18 ms 18 ms 18 ms core1-BE1.southbank.ukcore.bt.net [195.99.125.13
0]
5 19 ms 19 ms 19 ms host213-121-193-203.ukcore.bt.net [213.121.193.2
03]
6 18 ms 17 ms 18 ms 195.99.126.185
7 18 ms 18 ms 18 ms 72.14.233.201
8 19 ms 20 ms 19 ms 216.239.57.73
9 19 ms 18 ms 18 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

[#6]

I am getting another problem router coming up with "The Internet service provider is not responding to PPPoE packets"

This is in Warrington.

[#7]

Well since getting off that gateway and on to psb-bng01, I've had little to no packetloss and the interruptions have completely gone.