Packet Loss and Latency (but download speed still seems OK ish)
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Packet Loss and Latency (but download speed still seems OK ish)
05-01-2017 6:47 PM - edited 05-01-2017 6:48 PM
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Wife isn't complaining yet but I know my IPTV channels will be unwatchable (again)
You are currently connected to gateway pcn-bng04.
Re: Packet Loss and Latency (but download speed still seems OK ish)
05-01-2017 7:25 PM
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So a bounce onto psb-bng01.
has fixed the packet loss but not the latency. Speed remains good
Re: Packet Loss and Latency (but download speed still seems OK ish)
06-01-2017 7:02 PM - edited 06-01-2017 7:03 PM
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And the packet loss is back ...
The odd thing is that the peak block of packet loss is when we weren't using the line heavily
Re: Packet Loss and Latency (but download speed still seems OK ish)
07-01-2017 4:54 PM - edited 07-01-2017 6:25 PM
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Now this is getting odd .
I only seem to have obvious packet loss from about 4pm onwards with it vanishing around midnight.
Edited to add : I've raised a ticket - the pattern on the packet drop is just too regular to be random.
Re: Packet Loss and Latency (but download speed still seems OK ish)
08-01-2017 2:55 PM
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If it's been going on for a while though there may be a fault on the svlan route as btw usually add capacity quickly when congested or move people to different svalns
Not seeing any bau congestion across plusnet, but with the bng and non bng networks there may be some pinch points not impacting all of us.
Re: Packet Loss and Latency (but download speed still seems OK ish)
08-01-2017 3:14 PM
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The annoying thing is that I seem to no longer have the slow single thread download (wife is not complaining about her games being slow) so I'm loathed to do anything that might get me back onto a bad gateway.
Re: Packet Loss and Latency (but download speed still seems OK ish)
08-01-2017 4:15 PM - edited 09-01-2017 7:19 AM
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Re: Packet Loss and Latency (but download speed still seems OK ish)
09-01-2017 7:21 AM
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Re: Packet Loss and Latency (but download speed still seems OK ish)
10-01-2017 9:05 PM
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This may or may not be relevant to this topic, but I've been struggling to track down a packet loss problem for a couple of weeks now. It is only occuring between about 4pm and midnight. I'm also on the pcn-bng04 gateway, but the last few days in particular seem to point to BT's network, rather than Plusnet's. Consequently, any surfing done on servers in the states is a pain. Google and Akamai are good destinations to illustrate the problem.
Re: Packet Loss and Latency (but download speed still seems OK ish)
10-01-2017 9:49 PM
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On Saturday they simply said:
Our tests have found a fault with your broadband service.
in the ticket.
Then
The next action on your Contact Us Ticket is due on Tuesday 10th January at 5:00pm.
But guess what..... no update at 5pm
However the packet loss seems to have stopped....
So I have no idea what is going on
Re: Packet Loss and Latency (but download speed still seems OK ish)
12-01-2017 9:37 PM
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Oddly enough the packet loss has vanished....... latency is still spiking
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