Packet Loss / Drop Outs

[#1]

Hi @Kelly

Internet just dropped out for a good few minutes there whilst playing, didn't have any packet loss in the small amount of time I was playing though, thought I'd let you know.

Thanks.

[#2]

Looking at your line data, you still have some errors and interleaving on it to correct then.  The DLM is working out the best settings for your stability.

Ordinarily I'd point at this as the cause of your CS problems, but the fact that everything is peachykeen when on the static IP suggests otherwise!

[#3]

Could this at all be down to the router I am using / the configuration? We are yet to test the original routing solution / non static IP on the original router, we can do this if you'd like.

Thanks.

[#4]

Leave it for the minute while we have a think.

[#5]

Cool, I'll await further instruction.

Edit: @Kelly I can force packet loss on WinMTR, Take a look at this.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| DSL-AC88U - 71 | 17 | 5 | 3 | 5 | 8 | 8 |
|410.xe-2-2-0.central10.psb-bng02.plus.net - 0 | 66 | 66 | 35 | 46 | 69 | 36 |
| 411.be6.psb-ir02.plus.net - 0 | 66 | 66 | 35 | 46 | 70 | 37 |
| 195.99.125.142 - 0 | 66 | 66 | 36 | 46 | 69 | 37 |
| peer8-et-7-0-5.telehouse.ukcore.bt.net - 0 | 66 | 66 | 36 | 52 | 91 | 70 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| po4-31.core-rs2.thdo.ncuk.net - 0 | 66 | 66 | 37 | 52 | 198 | 40 |
| pingbox1.thinkbroadband.com - 0 | 66 | 66 | 36 | 47 | 70 | 37 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This occured as soon as I started pinging another address with the same program (two different addresses at once), don't know if this is of any use to you.

Thanks.

[#6]

Probably nothing to worry about.  It's your router that isn't reply to the pings, but everything upstream of it is responding fine.

[#7]

Okay that's good to hear, let me know if you guys can come up with any solution!

Thanks again.

Edit: Created a new TBB graph as the previous one is on a different IP.

Static IP Graph 

[#8]

Just catching up on this thread, a lot has gone on since my last post!

We'll let you know when we come up with a solution as ideally adding a static IP is a temporary measure.

[#9]

Hi @MikeJ123.   That graph is not looking that great to be honest!

Are you available today do to a bit more CS:Go testing for us?

[#10]

Hi @Kelly
Thanks for keeping an eye on this thread. Unfortunately I am not at home from 8:00AM - 7:00PM until Wednesday next week, unless you are available after these times we will have to wait.

Thanks

[#11]

Hi @Kelly

Are you free today to conduct the tests you wanted to last week?

Thanks.

[#12]

Hey@MikeJ123 and @Gandalf

We'd like to test to see if this is working again with and without the static IP we applied to your account.  We've fixed a couple of things which might have been causing it since then

k

[#13]

I'm cool with this if @MikeJ123 is.

[#14]

Sure, go for it.

[#15]

Cheers, *deep breath* I've done that for you now.

Your connection will drop in a moment but when it reconnects you'll be on a dynamic IP. Let us know how this goes.