Package Upgrade
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- Re: Package Upgrade
Package Upgrade
15-06-2015 4:09 PM
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I presume all that is needed is the PN profile to be updated, as I am sync'ing at 79,992/20,000.
P.S. I am just enquiring at the moment so please don't upgrade.
And does the Pro add-on reduce the risk of slower speeds within congested periods? Worth it?
Cheers.
Re: Package Upgrade
15-06-2015 4:17 PM
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If you did want to upgrade you would need to go through the product change page or give our support team a call.
Don't worry we wont just change your account now ;).
As for the pro addon, this isnt really needed with our newer products as we don't use traffic management as much as we used too. So you could remove it to save yourself a fiver.
Re: Package Upgrade
15-06-2015 4:20 PM
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Would I still need to arrange an engineer appointment, if I go through the product change? Sounds like it may be easier/quicker to call.
Re: Package Upgrade
15-06-2015 4:24 PM
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Oh you would be on a new 18 month contract due to this too as its a new package.
Re: Package Upgrade
15-06-2015 4:28 PM
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Re: Package Upgrade
15-06-2015 6:02 PM
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Re: Package Upgrade
15-06-2015 6:13 PM
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Re: Package Upgrade
15-06-2015 6:14 PM
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Re: Package Upgrade
15-06-2015 6:17 PM
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Quote from: Oldjim ignore the estimated figure it isn't relevant - you will get the fastest your line will support up to 80Mb/s of course
That's what I used to think @ Oldjim, synced at 77.43 for over a year without a problem now down to 66.45 so I think your comment is wrong I'm afraid....
Re: Package Upgrade
15-06-2015 6:23 PM
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Re: Package Upgrade
15-06-2015 6:28 PM
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Will do some speed tests to see the results. That's if the new speed takes effect straight away.
Re: Package Upgrade
15-06-2015 6:59 PM
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Please let me know once this has been done, so that I can reconnect.
Thanks.
Re: Package Upgrade
15-06-2015 7:11 PM
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Quote from: englishrick
Quote from: Oldjim ignore the estimated figure it isn't relevant - you will get the fastest your line will support up to 80Mb/s of course
That's what I used to think @ Oldjim, synced at 77.43 for over a year without a problem now down to 66.45 so I think your comment is wrong I'm afraid....
What is your CPE/modem sync rate? Is 66.45 your IP Profile as provided by the BTW speed test or the IP Profile listed in the PlusNet portal?
I would be interested to know what you sync speed is, BT IP Profile is and what your PN IP Profile is.
Re: Package Upgrade
15-06-2015 7:18 PM
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dick:quote
Re: Package Upgrade
15-06-2015 7:25 PM
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This drop may be due to the increase in take up of FTTC customers on the DSLAM, or line conditions have changed.
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