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PS side line speed request...

Posts: 16
Registered: ‎25-02-2014

PS side line speed request...

Hi there,
For a long time, my BT IP profile has been around 62mbps. It has however, recently increased to 72mbps:

Would a kindly Plusnet employee please give the connection speed on your side of the system a nudge to match? It is still stuck at the previous value (64mbps).
Thank you!! Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: PS side line speed request...

Hi there.
I've just increased the profile on our end now.
If you log into your router and disconnect then reconnect you should see a improvement. Alternatively just reboot your router.
Please let us know if you still have any further issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team