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PPP LCP Send Termination Request [User request]

AK1
Newbie
Posts: 3
Registered: 31-03-2018

PPP LCP Send Termination Request [User request]

Connection drops - interrupts my internet connection.

 

Log on router shows - PPP LCP Send Termination Request [User request]

 

It then reconnects until it does it again.

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 8,900
Thanks: 2,799
Fixes: 441
Registered: 21-04-2017

Re: PPP LCP Send Termination Request [User request]

Sorry to hear you're having connection issues.

 

Our tests aren't showing the cause of that.

Unfortunately due to the amount, our suppliers wouldn't accept a fault report to further investigate.

Do you notice more drops than indicated below?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
AK1
Newbie
Posts: 3
Registered: 31-03-2018

Re: PPP LCP Send Termination Request [User request]

Connection has dropped at these times - 

 

17:55:12, 23 Mar

03:52:04, 25 Mar

02:16:55, 26 Mar

00:35:57, 27 Mar

07:45:13, 31 Mar

 

12:27:48, 31 Mar - (this was me restarting the router)

Plusnet Help Team
Plusnet Help Team
Posts: 8,900
Thanks: 2,799
Fixes: 441
Registered: 21-04-2017

Re: PPP LCP Send Termination Request [User request]

Those drops seem to match up with what we're seeing. Unfortunately due to the frequency and as we're not finding the cause of the drops our suppliers wouldn't accept a fault report unless they were happening more often.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
AK1
Newbie
Posts: 3
Registered: 31-03-2018

Re: PPP LCP Send Termination Request [User request]

I assume by supplier you mean Openreach?

How many times would it need to stop to get them to look further?