PPP LCP Send Termination Request [User request] - Causing connection Drop
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PPP LCP Send Termination Request [User request] - Causing connection Drop
17-04-2017 6:04 PM
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I've had a solid connection for months, up to now, with no problems. Recently (began 3 days ago) the Hub one keeps dropping the VDSL connection randomly, then takes 4-5 Mins to come back up. The Hub one is connected to the master socket (a brand new Master socket 5C), and I've disconnected the voice extension. Looking in the log, the disconnect looks to be caused by a 'PPP LCP Send Termination Request [User request]' It happens 3-4 times a day
Log:
14:22:57, 17 Apr. | ( 8143.660000) CWMP: session closed due to error: Could not resolve host |
14:22:57, 17 Apr. | ( 8143.630000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
14:22:57, 17 Apr. | ( 8143.620000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
14:22:57, 17 Apr. | ( 8143.340000) CWMP: Initializing transaction for event code 4 VALUE CHANGE |
14:22:55, 17 Apr. | ( 8141.310000) PTM over DSL is down after 134 minutes uptime |
14:22:55, 17 Apr. | ( 8141.310000) PPPoE is down after 134 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 - Down)] |
14:22:52, 17 Apr. | ( 8138.260000) PPP LCP Send Termination Request [User request] |
Any help is much appreciated
.
Re: PPP LCP Send Termination Request [User request] - Causing connection Drop
18-04-2017 9:14 AM
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Our tests aren't showing any obvious cause although we can see it is dropping.
If it continues I'd recommend raising a fault here
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