PPP LCP Send Termination Request [PPPoE PADT received]

[#1]

Hi Plusnet,

I don't remember for sure if I am on the fibre package, but have at the very least been experiencing a similar problem. The router is receiving termination requests and the connection drops multiple times a day. Our speed has been severely throttled as a result of the frequent disconnections and I'd obviously like to get this resolved! Please find attached a log from the router demonstrating the termination requests and the enormous SNR margin.

The router is currently on firmware version 4.7.5.1.83.8.237.2.2 

If there is any more information I can provide, please let me know.

Kind regards,

Tom

[#2]

Tom, those logs show your line is dropping sync. it's different to the issue being discussed in the proceeding posts. Would suggest you report a line fault if you haven't already.

You're on the latest firmware.