PN line speed stuck

[#1]

Good Morning, Please could someone give my line speed a nudge as it is stuck at 5.9m. We had a fault which was fixed a few weeks ago and we are back up to 6.67 on the BT tester but your side has not increased. Now I know its not a lot some will say but when your fibre only reaches approx 7m then any drop makes a difference and losing nearly a meg in speed does make a diff when 2 or 3 are using the connection. Any help would be very much appreciated and I must also thank you for getting the line fault fixed so quickly, Thank you in advance.

Mike..

[#2]

Hi there,

I've tested your line and I can see your router is in sync at 6.9 Mbps which indicates that the speed profile is correct.

Circuit Sync Status	:	In Sync
Downstream Line Rate	:	6.9
Upstream Line Rate	:	1.1

I've nudged the profile up to 6.9 for you now but it's likely to drop down automatically.

[#3]

Thank you v much that is much appreciated.

Cheers

          Mike..

[#4]

No problems, if there's anything else I can help with please let me know.