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PN line speed profile incorrect

Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

PN line speed profile incorrect

I had a lost synch last night and when I noticed the drop in speed from 55 too low 40's, I did a safe reboot earlier with same speed results.  Connection speed and SNR was back to normal so checked my line speed and its stuck

 

Estimated line speed:48Mb (This may vary between 35Mb and 48Mb) - Checked on 2017-06-09 17:03:52Current line speed:41.8 Mb

FTTP 500 regrade from Tues 28th November
1 REPLY 1
plusnettony
Plusnet Staff
Plusnet Staff
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: PN line speed profile incorrect

Hi Gus,

 

Test OutcomePass

Test Outcome CodeGTC_FTTC_SERVICE_0000

DescriptionGEA service test completed and no fault found .

Main Fault LocationOK

Sync StatusIn Sync

Downstream Speed57.8 Mbps

Upstream Speed17.4 Mbps

 

I've changed the profile on our side. Do another safe reboot and let us know if there are still issues.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team