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PN line speed profile incorrect

Community Veteran
Posts: 3,190
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

PN line speed profile incorrect

I had a lost synch last night and when I noticed the drop in speed from 55 too low 40's, I did a safe reboot earlier with same speed results.  Connection speed and SNR was back to normal so checked my line speed and its stuck


Estimated line speed:48Mb (This may vary between 35Mb and 48Mb) - Checked on 2017-06-09 17:03:52Current line speed:41.8 Mb

Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: PN line speed profile incorrect

Hi Gus,


Test OutcomePass

Test Outcome CodeGTC_FTTC_SERVICE_0000

DescriptionGEA service test completed and no fault found .

Main Fault LocationOK

Sync StatusIn Sync

Downstream Speed57.8 Mbps

Upstream Speed17.4 Mbps


I've changed the profile on our side. Do another safe reboot and let us know if there are still issues.



If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team