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PN Profile speed uplift

Posts: 33
Thanks: 7
Registered: ‎20-07-2018

PN Profile speed uplift

My router resynced yesterday from 69000 to 79900. How long before the PN profile speed gets an uplift too - is still showing 66.6Mb? I thought it used to be within a few hours of the resync and line stability. I have tried running BTW speed tests but these keep failing at the diagnostic section in Edge and FF (and I don't really like running flash, given it is now on life support with Adobe).

Plusnet Help Team
Plusnet Help Team
Posts: 613
Thanks: 145
Fixes: 31
Registered: ‎26-03-2018

Re: PN Profile speed uplift


Hi @VinceMarsters


Looks like your profile is back to >80M D/S Smiley 


Test Outcome - Pass

Test Outcome Code - GTC_FTTC_SERVICE_0000

Description - GEA service test completed and no fault found .

Main Fault Location - OK

Sync Status - In Sync

Downstream Speed - 79.9 Mbps

Upstream Speed - 20.0 Mbps

Appointment Required - N

Fault Report Advised - N

NTE Power Status - Power On

Voice Line Test Result - Pass

Bridge Tap - Not Detected

Radio Frequency Ingress - Not Detected

Repetitive Electrical Impulse Noise - Not Detected

Cross Talk - Not Detected

Estimated Line Length In Metres - 214.9

Upstream Rate Assessment - Very Good

Downstream Rate Assessment - Very Good

Home Wiring Problem - Not Detected

Downstream Policing Discard Rate - 0.0

Customer Traffic Level - Upstream and Downstream Traffic  Detected

Technology - VDSL

Profile Name - 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off


Let us know if there is anything we can do going forward for you. 



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 Alisdair C
 Plusnet Help Team
Posts: 33
Thanks: 7
Registered: ‎20-07-2018

Re: PN Profile speed uplift

Thank you. The profile shown in my account is showing the uplift too now.