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PN Profile speed uplift

FIXED
VinceMarsters
Grafter
Posts: 33
Thanks: 7
Registered: ‎20-07-2018

PN Profile speed uplift

My router resynced yesterday from 69000 to 79900. How long before the PN profile speed gets an uplift too - https://portal.plus.net/my.html?action=data_transfer_speed is still showing 66.6Mb? I thought it used to be within a few hours of the resync and line stability. I have tried running BTW speed tests but these keep failing at the diagnostic section in Edge and FF (and I don't really like running flash, given it is now on life support with Adobe).

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 613
Thanks: 145
Fixes: 31
Registered: ‎26-03-2018

Re: PN Profile speed uplift

Fix

Hi @VinceMarsters

 

Looks like your profile is back to >80M D/S Smiley 

 

Test Outcome - Pass

Test Outcome Code - GTC_FTTC_SERVICE_0000

Description - GEA service test completed and no fault found .

Main Fault Location - OK

Sync Status - In Sync

Downstream Speed - 79.9 Mbps

Upstream Speed - 20.0 Mbps

Appointment Required - N

Fault Report Advised - N

NTE Power Status - Power On

Voice Line Test Result - Pass

Bridge Tap - Not Detected

Radio Frequency Ingress - Not Detected

Repetitive Electrical Impulse Noise - Not Detected

Cross Talk - Not Detected

Estimated Line Length In Metres - 214.9

Upstream Rate Assessment - Very Good

Downstream Rate Assessment - Very Good

Home Wiring Problem - Not Detected

Downstream Policing Discard Rate - 0.0

Customer Traffic Level - Upstream and Downstream Traffic  Detected

Technology - VDSL

Profile Name - 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off

 

Let us know if there is anything we can do going forward for you. 

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Alisdair C
 Plusnet Help Team
VinceMarsters
Grafter
Posts: 33
Thanks: 7
Registered: ‎20-07-2018

Re: PN Profile speed uplift

Thank you. The profile shown in my account is showing the uplift too now.