cancel
Showing results for 
Search instead for 
Did you mean: 

Orange light with broadband light flashing red

slwukuk77
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: 01-09-2016

Orange light with broadband light flashing red

HelpHuhHuh
3 REPLIES
bluewhale
Rising Star
Posts: 885
Thanks: 15
Registered: 30-07-2007

Re: Orange light with broadband light flashing red

log onto the router page and have a look at the event log, in particular the WAN bit

also you may want to do a quiet line test ie call 17070 see if noise on line

you might also want to try using the test socket on the BT faceplate

 

https://www.plus.net/help/broadband/connection-troubleshooting/

slwukuk77
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: 01-09-2016

Re: Orange light with broadband light flashing red

Found out that my internet isn't even live yet, after being informed by plusnet that it was. Should be active in a couple of days, fingers crossed.....again
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 2,797
Fixes: 441
Registered: 21-04-2017

Re: Orange light with broadband light flashing red

Sorry to hear you can't connect.

Can you let us know how you get on once your broadband service is live?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team