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Orange light with broadband light flashing red

slwukuk77
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎01-09-2016

Orange light with broadband light flashing red

Help??????
3 REPLIES 3
bluewhale
Rising Star
Posts: 933
Thanks: 28
Registered: ‎30-07-2007

Re: Orange light with broadband light flashing red

log onto the router page and have a look at the event log, in particular the WAN bit

also you may want to do a quiet line test ie call 17070 see if noise on line

you might also want to try using the test socket on the BT faceplate

 

https://www.plus.net/help/broadband/connection-troubleshooting/

slwukuk77
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎01-09-2016

Re: Orange light with broadband light flashing red

Found out that my internet isn't even live yet, after being informed by plusnet that it was. Should be active in a couple of days, fingers crossed.....again
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,293
Fixes: 1,600
Registered: ‎21-04-2017

Re: Orange light with broadband light flashing red

Sorry to hear you can't connect.

Can you let us know how you get on once your broadband service is live?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet