Openreach engineer failed to turn up
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- Openreach engineer failed to turn up
27-09-2016 1:22 PM
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My second appointment for an engineer to fix our slow fibre speeds. The first engineer did turn up on time but failed to fix the speed problem and it was actually worse after that visit. The second engineer has failed to turn up.
It's a poor show from plus net and openreach
Fixed! Go to the fix.
Re: Openreach engineer failed to turn up
27-09-2016 2:06 PM
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Apologies that the engineer hasn't arrived yet, I've just checked and we haven't received any notes back so at this moment we can't chase this or rearrange a new appointment. We should receive the notes later this afternoon.
28-09-2016 8:38 AM
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So later on yesterday afternoon an openreach engineer turned up and has fixed the problem.
Re: Openreach engineer failed to turn up
28-09-2016 11:19 AM
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Sorry they were delayed, but good to hear the problem is sorted.
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