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One of my Windows 7 laptops will not connect to the wireless network

wrightfamily112
Newbie
Posts: 2
Registered: 19-06-2015

One of my Windows 7 laptops will not connect to the wireless network

Has anyone managed to solve the issue of one of their laptops/devices not connecting wirelessly?
Both my PC and both my laptops use Windows 7, all except one of the laptops connects no problem on first connection.  I have read on many forums that everyone seems to be solving it by switching off the adapter and switching it back on again, I've tried this several times but it doesn't work.
Anyone have any other ideas what it might be?
I've only just recently changed to Plusnet and never had any issues like with my last ISP, so I know the wireless adapter works fine on the laptop.
3 REPLIES
Moderator
Moderator
Posts: 18,216
Thanks: 1,576
Fixes: 172
Registered: 11-01-2008

Re: One of my Windows 7 laptops will not connect to the wireless network

welcome to the forums Smiley
if IPv6 is enabled on your network adapter, try disabling it.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

wrightfamily112
Newbie
Posts: 2
Registered: 19-06-2015

Re: One of my Windows 7 laptops will not connect to the wireless network

I tried it with this enabled and disabled, it still won't connect.
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: One of my Windows 7 laptops will not connect to the wireless network

I had a strange situation after changing a router where one device wouldn't connect wirelessly.
I solved it (don't understand why though) by changing the adapter hardware properties to turn ON "Adhoc support 802.11n" to match other systems that worked OK.