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On going broadband issues

_tm_13
Hooked
Posts: 8
Thanks: 4
Registered: ‎20-05-2020

On going broadband issues

Since maybe Christmas we've had issues with the broadband. I think I managed to catch it today, could someone take a look at this log and tell me why my broadband disconnected and what we can do to fix it? Thank x

Plusnet Hub One | Software version 4.7.5.1.83.8.273 | Last updated 26/05/20

13:30:39, 25 Mar. IN: BLOCK [16] Remote administration (TCP [185.236.11.91]:58608-​>[146.199.236.92]:8080 on ppp3)
13:25:39, 25 Mar. (157495.210000) Admin login successful by 192.168.1.90 on HTTP
13:25:34, 25 Mar. (157490.030000) Lease for IP 192.168.1.87 renewed by host Eves-​Galaxy-​A21s (MAC ea:bf:2e:18:6a:81). Lease duration: 30240 min
13:25:34, 25 Mar. (157490.030000) Device connected: Hostname: Eves-​Galaxy-​A21s IP: 192.168.1.87 MAC: ea:bf:2e:18:6a:81 Lease time: 30240 min. Link rate: 58.5 Mbps
13:25:33, 25 Mar. (157489.950000) Lease requested
13:25:33, 25 Mar. (157489.350000) Lease for IP 192.168.1.87 renewed by host Eves-​Galaxy-​A21s (MAC ea:bf:2e:18:6a:81). Lease duration: 30240 min
13:25:33, 25 Mar. (157489.350000) Device connected: Hostname: Eves-​Galaxy-​A21s IP: 192.168.1.87 MAC: ea:bf:2e:18:6a:81 Lease time: 30240 min. Link rate: 54.3 Mbps
13:25:33, 25 Mar. (157489.260000) Lease requested
13:25:30, 25 Mar. ath00: STA ea:bf:2e:18:6a:81 IEEE 802.11: Client associated
13:25:22, 25 Mar. (157479.010000) Device disconnected: Hostname: Eves-​Galaxy-​A21s IP: 192.168.1.88 MAC: 56:06:04:04:b4:5f
13:25:22, 25 Mar. ath10: STA 56:06:04:04:b4:5f IEEE 802.11: Client disassociated
13:22:29, 25 Mar. IN: BLOCK [16] Remote administration (TCP [156.96.46.226]:58489-​>[146.199.236.92]:443 on ppp3)
13:22:01, 25 Mar. (157277.720000) New GUI session from IP 192.168.1.90
13:21:48, 25 Mar. (157264.400000) CWMP: session closed due to error: Timeout
13:21:18, 25 Mar. (157234.360000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:21:14, 25 Mar. (157230.880000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:21:14, 25 Mar. (157230.880000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:21:12, 25 Mar. (157228.980000) WAN operating mode is VDSL
13:21:12, 25 Mar. (157228.980000) Last WAN operating mode was VDSL
13:21:11, 25 Mar. (157227.530000) PPP IPCP Receive Configuration ACK
13:21:11, 25 Mar. (157227.520000) PPP IPCP Send Configuration Request
13:21:11, 25 Mar. (157227.510000) PPP IPCP Receive Configuration NAK
13:21:11, 25 Mar. (157227.510000) PPP IPCP Send Configuration ACK
13:21:11, 25 Mar. (157227.510000) PPP IPCP Receive Configuration Request
13:21:11, 25 Mar. (157227.200000) PPP IPCP Send Configuration Request
13:21:09, 25 Mar. (157225.920000) PPPoE is up -​ Down Rate=76598Kbps, Up Rate=19999Kbps; SNR Margin Down=3.0dB, Up=7.4dB
13:21:09, 25 Mar. (157225.900000) CHAP authentication successful
13:21:09, 25 Mar. (157225.860000) CHAP Receive Challenge
13:21:09, 25 Mar. (157225.860000) Starting CHAP authentication with peer
13:21:09, 25 Mar. (157225.860000) PPP LCP Receive Configuration ACK
13:21:09, 25 Mar. (157225.850000) PPP LCP Send Configuration Request
13:21:09, 25 Mar. (157225.850000) PPP LCP Receive Configuration Reject
13:21:09, 25 Mar. (157225.850000) PPP LCP Send Configuration ACK
13:21:09, 25 Mar. (157225.840000) PPP LCP Receive Configuration Request
13:21:09, 25 Mar. (157225.840000) PPP LCP Send Configuration Request
13:20:19, 25 Mar. (157175.940000) PTM over DSL is up
13:20:16, 25 Mar. (157172.240000) CWMP: session closed due to error: Could not resolve host
13:20:16, 25 Mar. (157172.200000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:20:16, 25 Mar. (157172.190000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:19:45, 25 Mar. (157141.900000) CWMP: session closed due to error: Could not resolve host
13:19:45, 25 Mar. (157141.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:19:45, 25 Mar. (157141.860000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:19:45, 25 Mar. (157141.560000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:19:43, 25 Mar. (157139.670000) PTM over DSL is down after 2617 minutes uptime
13:19:43, 25 Mar. (157139.670000) PPPoE is down after 3 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 -​ Down)]
13:19:40, 25 Mar. (157136.820000) PPP LCP Send Termination Request [User request]
13:16:55, 25 Mar. (156971.290000) CWMP: session closed due to error: Timeout
13:16:25, 25 Mar. (156941.230000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:16:16, 25 Mar. (156932.680000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:16:16, 25 Mar. (156932.670000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:16:14, 25 Mar. (156930.650000) WAN operating mode is VDSL
13:16:14, 25 Mar. (156930.650000) Last WAN operating mode was VDSL
13:16:13, 25 Mar. (156929.110000) PPP IPCP Receive Configuration ACK
13:16:13, 25 Mar. (156929.100000) PPP IPCP Send Configuration Request
13:16:13, 25 Mar. (156929.100000) PPP IPCP Receive Configuration NAK
13:16:13, 25 Mar. (156929.090000) PPP IPCP Send Configuration ACK
13:16:13, 25 Mar. (156929.090000) PPP IPCP Receive Configuration Request
13:16:13, 25 Mar. (156929.080000) PPP IPCP Send Configuration Request
13:16:11, 25 Mar. (156927.680000) PPPoE is up -​ Down Rate=76187Kbps, Up Rate=19999Kbps; SNR Margin Down=3.0dB, Up=7.4dB
13:16:11, 25 Mar. (156927.670000) CHAP authentication successful
13:16:11, 25 Mar. (156927.620000) CHAP Receive Challenge
13:16:11, 25 Mar. (156927.620000) Starting CHAP authentication with peer
13:16:11, 25 Mar. (156927.610000) PPP LCP Receive Configuration ACK
13:16:11, 25 Mar. (156927.610000) PPP LCP Send Configuration Request
13:16:11, 25 Mar. (156927.600000) PPP LCP Receive Configuration Reject
13:16:11, 25 Mar. (156927.600000) PPP LCP Send Configuration ACK
13:16:11, 25 Mar. (156927.600000) PPP LCP Receive Configuration Request
13:16:11, 25 Mar. (156927.600000) PPP LCP Send Configuration Request
13:16:02, 25 Mar. (156918.830000) CWMP: session closed due to error: Could not resolve host
13:16:02, 25 Mar. (156918.820000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:16:02, 25 Mar. (156918.810000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:15:32, 25 Mar. (156888.510000) CWMP: session closed due to error: Could not resolve host
13:15:32, 25 Mar. (156888.490000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:15:32, 25 Mar. (156888.490000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
13:15:32, 25 Mar. (156888.180000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
13:15:31, 25 Mar. (156887.250000) PPPoE is down after 2612 minutes uptime [Disconnected]
13:15:28, 25 Mar. (156884.960000) PPP LCP Send Termination Request [PPPoE PADT received]
13:00:33, 25 Mar. IN: BLOCK [16] Remote administration (TCP [209.141.33.74]:41244-​>[146.199.236.92]:80 on ppp3)
13:00:05, 25 Mar. IN: BLOCK [16] Remote administration (TCP [185.236.11.91]:56975-​>[146.199.236.92]:8443 on ppp3)
1 REPLY 1
dvorak
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Registered: ‎11-01-2008

Re: On going broadband issues


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