On Going BB issue
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On Going BB issue
29-07-2016 9:33 AM
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Hi guys, this is a general email as I know im not the only one, this is the 2nd week I've been having issues with broadband. Xbox live is affected, amazon prime is affected, twitter is affected and also sky, can you please advise how long this is going to go on for. Before you ask I've rebooted my router many times over the last 2 weeks, IT is my job so technical wise I know what I'm doing. Do we have a time frame for when theses issues are going to be resolved, I will be connected to the internet and certain service such as above will come and go. Im based in Glasgow.
Re: On Going BB issue
29-07-2016 9:40 AM
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Can you provide the information requested https://community.plus.net/t5/Broadband/ADSL-Speed-faults/m-p/1270245#U1270245
Re: On Going BB issue
29-07-2016 10:08 AM
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Im on Fibre, im using wifi and cable. Using my own TP link router and have been for months.
Re: On Going BB issue
29-07-2016 10:13 AM - edited 29-07-2016 10:14 AM
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So you posted in the wrong section - Moderator notified
This is what we need https://community.plus.net/t5/Fibre-Broadband/Fibre-Speed-Faults/m-p/1270253#U1270253
Re: On Going BB issue
10-08-2016 9:03 PM
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My connection issues to an extend have been resolved but im not getting the speed as described in the email I received, I l live 2 mins from the exchange and no from the BT engineer that I can get the full 80mb if subscribed to it, why am i only getting 40mb an not 52mb
Re: On Going BB issue
11-08-2016 9:57 AM
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Re: On Going BB issue
11-08-2016 3:26 PM
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Hi Matthew, I'll do it once I get home, have you made some changes.
Thanks
Re: On Going BB issue
11-08-2016 3:27 PM
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Re: On Going BB issue
11-08-2016 7:50 PM
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Still not resolved.
Re: On Going BB issue
19-08-2016 3:19 PM
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Guys any updates on this, I did what you requested and sent an update, heard nothing back.
Re: On Going BB issue
19-08-2016 7:04 PM
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Guys this support isn't good enough, please look into why I'm getting no more than 30mb and should be getting 50mb.
Re: On Going BB issue
25-08-2016 9:01 AM
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