Oh dear... new router is fubar
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- Oh dear... new router is fubar
Oh dear... new router is fubar
04-11-2015 9:58 PM
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As you know, we've now switched to fibre.
You arranged for an engineer to come out and do whatever it is he needs to do. Yes he turned up today to do it.
Unfortunately you apparently forgot to get the phone line sorted first... so the poor chap had to hang around waiting for his comrade to come from the other side of the county to sort that out as he couldn't do anything for us in that respect.
So.. he's got that sorted... modem in, fibre router in....
We don't have the desk setup yet with the desktop so as a temporary measure i've been using the netbook with the mobile phones 3G connection using its built in wifi hotspot. Now thats two different RF frequencies in use and with junior upstairs being fried by it i thought to myself i'd switch to the PN router and use just one.
Password that is on the card (and back of the router) was rejected. Then rejected on my mobile phone and then rejected on the other laptop.
So PN.. would it be possible for you to supply us with a fibre router that actually allows incoming wifi connections, accepts the password and actually assigns an IP address? - Pretty please?
Thank you..
7up
Re: Oh dear... new router is fubar
04-11-2015 10:03 PM
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I can't remember the exact details as I don't use it anymore
I assume that you used the wifi password to connect or try to connect the devices and not the router password
Finally have you checked the wifi password from the web interface
Re: Oh dear... new router is fubar
04-11-2015 10:14 PM
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Quote So PN.. would it be possible for you to supply us with a fibre router that actually allows incoming wifi connections, accepts the password and actually assigns an IP address? - Pretty please?
Good luck with that one , mine accepts my modified wifi password and dishes out an IP address but doesn't have any connectivity or sits trying to join the network and then complains of failed authentication unless I assign a static IP on the LAN and register it against the MAC address of the wireless device on this page.
It's a bit of a bodge but at least it got the traffic moving over wifi. Change the wifi password and give this a shot?
Re: Oh dear... new router is fubar
04-11-2015 10:47 PM
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Quote from: Oldjim Have you accessed the router via the web interface (wired) and set up the wifi to accept new devices
Been into the admin panel yes... however there wasn't such an option - just one for wifi being enabled which had a tick in the box.
Quote from: Oldjim I assume that you used the wifi password to connect or try to connect the devices and not the router password
Yup, wifi password used..
Quote from: Oldjim Finally have you checked the wifi password from the web interface
Yes.. it shows exactly the same password.. but still doesn't accept it
Re: Oh dear... new router is fubar
04-11-2015 11:00 PM
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Re: Oh dear... new router is fubar
05-11-2015 7:00 PM
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So... plusnet are you going to help?
Re: Oh dear... new router is fubar
05-11-2015 9:56 PM
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Have you tried changing the wifi password to something else?
Have you tried changing the SSID to something else?
http://www.plus.net/support/broadband/hardware/plusnet-2704n-wireless.shtml
Re: Oh dear... new router is fubar
06-11-2015 8:58 AM
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Re: Oh dear... new router is fubar
07-11-2015 7:26 PM
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Almost as if someone silently logged in and fixed something...
Routers don't just suddenly decide to randomly work after two days of not working... do they.
Re: Oh dear... new router is fubar
09-11-2015 11:30 AM
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We tried four devices.. none of them could connect.. but they all saved the wifi key. After two days each one connected automatically and has been assigned an IP address.
PN if you logged in and fixed something thats fine but please at least tell me so that i know its fixed and not a random buggy router that will play up again.
Thanks
Re: Oh dear... new router is fubar
09-11-2015 11:33 AM
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To make any changes to the router requires access to a system that only a very small number of us have (the same one I use for firmware updates) so I'm confident that this wasn't changed. As it's working the best bet is to keep an eye on it and let us know if it stops again 😕
Re: Oh dear... new router is fubar
09-11-2015 11:17 PM
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Re: Oh dear... new router is fubar
14-11-2015 2:13 AM
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It did come back eventually but that drop shouldn't happen.
Re: Oh dear... new router is fubar
20-11-2015 12:17 PM
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Re: Oh dear... new router is fubar
21-11-2015 12:37 AM
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I was a bit concernedthe first time but just assumed it was a one off (even though the wifi didn't work for 2 days and then randomly decided to work!).
All very odd...
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