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Odd TBB test ?

Andrue
Pro
Posts: 775
Thanks: 90
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Registered: ‎12-01-2015

Re: Odd TBB test ?

You are currently connected to gateway pcn-bng03.

According to my router: 

Connection Time 16 Day(s) 21:21:53

So I assume that's where I've been all the time.

1483119240255898255

A bit rough but still good. So it seems that bng03 is okay.

Test performed: Win 10/Chrome/HTML5 tester.

 

tijara33
Pro
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Registered: ‎22-06-2012

Re: Odd TBB test ?

My Broadband Speed Test You are currently connected to gateway psb-bng01. This is providing me with my best speeds & most stable performance since I was upgraded to fibre spme 3.5 years ago.
tijara33
Pro
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Re: Odd TBB test ?

rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: Odd TBB test ?

well i just lost a bit Sad  gateway pcn-bng04.  well just logged into BF4 first game i join i get kicked for erratic ping Sad

tbb.PNG

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SteveA
Pro
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Registered: ‎17-06-2007

Re: Odd TBB test ?

Something funky is going on ... nothing has changed at my end  at all. But suddenly the latency drops back down to sensible levels....

 

b6d8ff116bbb18081af6c9fdeb55039b-30-12-2016

Edited to add : Its all just gone wrong again......

 

Edited again to add : and with the 3 to 5% packet loss my IPTV Channels start breaking up... again...

Andrue
Pro
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Registered: ‎12-01-2015

Re: Odd TBB test ?

I stand corrected. I just got my first rubbish TBB speedtest and I'm still on bng03. That test ran at about 1Mb/s so I abandoned it and restarted and it got a normal test. So that suggests it isn't directly related to the gateway. For me bng03 is almost always fine.

Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Odd TBB test ?

just got this one - I checked because browsing was horrible

You are currently connected to gateway psb-bng04.

This is located in Southbank Point of Presence.

14831787551091452131-mini

 Tried again and got this

14831791151038315218-mini

Oldjim
Resting Legend
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Registered: ‎15-06-2007

Re: Odd TBB test ?

148318175741874199057-mini

Gateway hop sorted it

You are currently connected to gateway psb-bng01.

This is located in Southbank Point of Presence.

MrSilver
Pro
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Registered: ‎05-10-2016

Re: Odd TBB test ?

Hi
I do t think the gateway hop solves it, rerun the test and it's fixed.

I do think though that once this gets fixed it will clear up lots of packetloss that is causing many other problems at the same time like buffering video slow web pages dns lookup problems etc
rongtw
Seasoned Hero
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Re: Odd TBB test ?

i know its hoiliday time ,,, But PN are still very quiet on this thread Embarrassed

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MrSilver
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Re: Odd TBB test ?

I'm assuming the people bob sad he was passing onto will be more the back office guys who will be back in on Tuesday after then bank holiday, may be wrong but guess if anything it will be more testing till then. May be wrong 😀
davenos
Rising Star
Posts: 194
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Registered: ‎14-01-2015

Re: Odd TBB test ?

I wouldn't expect any improvement anytime soon, im still being told that an engineer visit is required to fix this issue and if i don't have one they will close my fault ticket(even though the tests say no engineer visit is required), this is despite me telling them that i have had a conversation with an Openreach engineer and after explaining what is happening they told me point blank they won't be able to help as its not a line or exchange equipment fault and its not the first time this sort of issue has happened, it requires the network team at Plusnet to find the miss configuration on the network.

My downloads from dropbox and my Skydrive/onedrive accounts are bouncing all over the place today from 50kbps upto 4.2MBps.

rongtw
Seasoned Hero
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Re: Odd TBB test ?

@MrSilver But it would be nice if PN staff came and told us Roll_eyes

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Mustrum
Community Veteran
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Registered: ‎13-08-2015

Re: Odd TBB test ?

Just to add a bit from me, I was at my daughters place in London for the past few days, did not have my laptop with me, only an iPad, but I ran the test on her Infinity line, and got the odd results too. Did the same test a few minutes later and all was OK.

Now I am home, it seems OK down here at the moment.

Andrue
Pro
Posts: 775
Thanks: 90
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Registered: ‎12-01-2015

Re: Odd TBB test ?

Cool. Another dodgy test for me:

1483389313750678055

So I run another test:

1483389748445989455

So now I'm beginning to question the TBB HTLM5 tester just a little bit 😕