Showing results for 
Search instead for 
Did you mean: 

Not the speed i paid for

Posts: 2
Registered: ‎31-05-2017

Not the speed i paid for

I cant wait until i leave Plusnet , terrible connection to the phone and internet im not getting the full benefits of what im paying for , and terrible customer service keeping you waiting on the phone for a hour a time , i have never had so many internet problems until i switched to you. you have lost a customer come july.

Community Gaffer
Community Gaffer
Posts: 17,680
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Not the speed i paid for

Hi there,


I'm very sorry you're experiencing issues with your service. Can you advise on whether you're connected via wifi or wireless and what troubleshooting steps you've been through previously.



If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff