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Not sure about fibre availability
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- Re: Not sure about fibre availability
Not sure about fibre availability
03-06-2015 10:58 PM
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Hi there,
I've got a weird situation where I'm living in a new build block of apartments in central Brighton, and from what I can see, all my neighbours not in the block (i.e. the older properties beside and opposite us) can all get fibre but I can't. It doesn't help that our postcode isn't on Google Maps, and that I ported our telephone number from our previous address, but my real question is: Is it possible that the BTw checker tool is wrong? I'm guessing no, but if anyone in support at PN can wave some kind of magic wand or do some secret handshake check and let me know any further information that would amazing.
What I'm getting back is this from http://www.dslchecker.bt.com:
Exchange HOVE is served by Cabinet 257
WBC ADSL 2+ Up to 11 -- 9 to 13 Available
WBC ADSL 2+ Annex M Up to 11 Up to 1 9 to 13 Available
ADSL Max Up to 5.5 -- 4.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Copper Multicast -- -- -- Available
Thanks!
I've got a weird situation where I'm living in a new build block of apartments in central Brighton, and from what I can see, all my neighbours not in the block (i.e. the older properties beside and opposite us) can all get fibre but I can't. It doesn't help that our postcode isn't on Google Maps, and that I ported our telephone number from our previous address, but my real question is: Is it possible that the BTw checker tool is wrong? I'm guessing no, but if anyone in support at PN can wave some kind of magic wand or do some secret handshake check and let me know any further information that would amazing.
What I'm getting back is this from http://www.dslchecker.bt.com:
Exchange HOVE is served by Cabinet 257
WBC ADSL 2+ Up to 11 -- 9 to 13 Available
WBC ADSL 2+ Annex M Up to 11 Up to 1 9 to 13 Available
ADSL Max Up to 5.5 -- 4.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Copper Multicast -- -- -- Available
Thanks!
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Re: Not sure about fibre availability
04-06-2015 12:55 PM
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Message 2 of 3
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Re: Not sure about fibre availability
04-06-2015 3:32 PM
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Hi Matthew,
Thanks for looking into this, I appreciate it. I have a horrible feeling 'under review' means 'a million years until we change the cabinet'
Thanks for looking into this, I appreciate it. I have a horrible feeling 'under review' means 'a million years until we change the cabinet'
Message 3 of 3
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