Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Not reaching minimum guaranteed speeds
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Not reaching minimum guaranteed speeds
Not reaching minimum guaranteed speeds
08-09-2019 9:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am not reaching my minimum speed and have not had a update on my ticket since Wednesday. The gea you guys have done says my downstream assessment is now reasonable down from when I first joined it was good. Nothing has changed inside my house. Can I get a new gea as well please. What is the likelihood of getting a weekend engineer slot?? Thanks
Message 1 of 2
(444 Views)
1 REPLY 1
Re: Not reaching minimum guaranteed speeds
09-09-2019 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
Here's an updated GEA for you:
Unfortunately no weekend slots are being offered to us as that isn't always possible for Openreach to do. However any person over the age of 18 can be present if you're unable to be there yourself.
Message 2 of 2
(391 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Not reaching minimum guaranteed speeds