Not happy after visit and now speeds lower
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- Re: Not happy after visit and now speeds lower
Not happy after visit and now speeds lower
27-03-2015 8:09 PM
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What have you done to my line? i'm yards away from the cabinet but it seems you have swapped the wires round and made the speeds worse, i'm lower on upload and download speed now and i won't be stopping the complaints until i'm back to where it was.
added pic attach below, it's ridiculous and took me ages to post this thread due to slow hanging.
Before visit http://www.speedtest.net/my-result/4243106687
After visit http://www.speedtest.net/my-result/4246219022
Re: Not Happy & Annoyed
27-03-2015 9:13 PM
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Your problem mirrors what has happened to my line.
Had a HR fault rectified by Engineer and G.INP was enabled around the same time.
Stuck at 66999/20000 for 17+ days, no sign of DLM changing it at all.
Previously had 79987/19999 for past 6+ months (Joined Plusnet Aug '14) then fault developed on line and dived to 58M.
I have heard of a few others getting 67/20 meg after G.INP being was enabled.
i.e. they are stuck at that speed after previously syncing at a higher speed.
Is this is some sort of default profile that is being set after a fault by DLM which is getting stuck ?
I too am getting somewhat fedup with the loss of my original line sync.
In the time I have had the line the Max Attainable has dropped from 120M+ to now 75M, yet my sync has been solid 78M+ until the fault..
At this rate of loss I will soon be considering downgrading to the 40/20 package as I will be nearer to 40M than 80M.
Re: Not Happy & Annoyed
27-03-2015 9:30 PM
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adie:quote
Re: Not happy after visit and now speeds lower
28-03-2015 1:28 PM
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Re: Not happy after visit and now speeds lower
28-03-2015 2:26 PM
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Re: Not happy after visit and now speeds lower
31-03-2015 10:23 AM
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I wonder if it will settle down over the next few days and get me back to where i was, they told me i'm not back on the open profile but capped. we shall see what happens.
Re: Not happy after visit and now speeds lower
31-03-2015 11:13 AM
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Re: Not happy after visit and now speeds lower
31-03-2015 11:17 AM
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Re: Not happy after visit and now speeds lower
31-03-2015 11:31 AM
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@goldenfibre i have no idea on that one.
Current test as of now http://www.speedtest.net/my-result/4254499145
Re: Not happy after visit and now speeds lower
02-04-2015 4:07 AM
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Getting sick of this now and what i don't get is, this test is not showing as plusnet but infonet services http://www.speedtest.net/my-result/4259178897
Re: Not happy after visit and now speeds lower
03-04-2015 12:46 AM
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Line randomly drops to sync at 50's Mb should be 80Mb end of the scale.
Engineer states fault on DSLAM as other ports on the DSLAM do the same.
See: http://community.plus.net/forum/index.php/topic,138251.0.html
Re: Not happy after visit and now speeds lower
05-04-2015 12:25 AM
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Do i ask plusnet to ask openreach to replace my modem?
I'm still stuck on 58meg
Re: Not happy after visit and now speeds lower
05-04-2015 1:52 PM
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Quote from: nigel1971
Sadly the ECI issue is well known about by end users, but ISP and BT are still blind and/or ignoring the problem.
Only option would be to get a HG612 and flash firmware to SP08 or buy a vdsl router/modem that supports G.INP. Once you have a modem/router that supports G.INP and you can see it enabled on the line (correct sync and/or modem stats showing
INP (DMT symbol) 46.00 47.00
Then you would have to call plusnet and ask them to reset the line speed profile. I had the issue first morning the modem/cab correctly implemented G.INP, but ISP profiles/speeds appear to be broken or not working correctly as a side result.
Re: Not happy after visit and now speeds lower
05-04-2015 2:30 PM
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Quote from: ericgripp
Quote from: nigel1971
Sadly the ECI issue is well known about by end users, but ISP and BT are still blind and/or ignoring the problem.
Only option would be to get a HG612 and flash firmware to SP08 or buy a vdsl router/modem that supports G.INP. Once you have a modem/router that supports G.INP and you can see it enabled on the line
Is there a link to the sp08 firmware?
Re: Not happy after visit and now speeds lower
05-04-2015 4:19 PM
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https://mega.co.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w
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