Not getting above 10Mb on 80/20 service.
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Not getting above 10Mb on 80/20 service.
18-09-2017 3:58 AM
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Hi..
speeds took a turn for the worse. according to the btwholesale reports only 11mb return with a 22ms ping - on a 68.5Mb profile.
Im also getting request timeouts on traceroutes.
Gamings impossible.
linerate is @ 74572 Down - 20173 Up
SNR Db is 18.1
Line attenuation Db - 12.9 Down - 7.4 Up
im lucky to get 60Mbit.down & 13Mbit up when all working!
Thanks
Re: Not getting above 10Mb on 80/20 service.
18-09-2017 2:34 PM
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Me too - Speeds now 32 -35 Mb/s DL and 13 UL on "Unlimited Fibre Extra 76Mb/s". Domestic engineer's booking 8th Sept was a no-show. Waited in 8hrs. No phone call, rebooking or contact since.
Re: Not getting above 10Mb on 80/20 service.
18-09-2017 9:20 PM
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Thanks
Re: Not getting above 10Mb on 80/20 service.
18-09-2017 9:52 PM
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Hi there was a nationwide issue yesterday effecting some people on all ISP's where speeds were dropping like yours, it maybe that the issue hasn't been fully resolved yet so you may still see it go up and down,
Re: Not getting above 10Mb on 80/20 service.
18-09-2017 10:30 PM
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Nope its not resolved as yet , its better but not 100%
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Not getting above 10Mb on 80/20 service.
19-09-2017 12:56 PM
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If you're having issues still I would advise reporting a fault rather than posting across multiple other customer's threads as the issues from over the weekend are resolved.
Re: Not getting above 10Mb on 80/20 service.
19-09-2017 1:42 PM
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Sorry @Chris But if the Silence from Plusnet over the weekend had not been deafening , people would not be complaining
All Plusnet had to do was Post on the service status , Yes there is a problem Customers would have known
Information is a great tool
I know its Not your fault , but someone must have made the decision not to inform the customers , which was a fairly wide problem , Not just a small number as posted on Facebook
Rant over sorry
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
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