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Not connecting to some sites
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Not connecting to some sites
09-12-2016 10:31 AM
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Since yesterday(Wednesday), having difficulty connecting to some sites, including Plusnet and Google. Sometimes connection will be made immediately, other times it will be very slow, not connect at all or time out.
Currently syncing at my usual 35.7 Mbps, have rebooted my router (Asus dsl AC68U) and tried the manual "third party" fix but no change. Any thoughts anyone? Thanks.
Currently syncing at my usual 35.7 Mbps, have rebooted my router (Asus dsl AC68U) and tried the manual "third party" fix but no change. Any thoughts anyone? Thanks.
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Re: Not connecting to some sites
09-12-2016 2:56 PM
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Message 2 of 5
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Re: Not connecting to some sites
09-12-2016 3:16 PM
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Matthew,
On PC connected via ethernet and two mobiles via wireless. All through the same Asus dsl AC68U router.
On PC connected via ethernet and two mobiles via wireless. All through the same Asus dsl AC68U router.
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Re: Not connecting to some sites
09-12-2016 4:13 PM
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Hi,
Do you know how you use wireshark? If not don't worry.
Can you paste the URL of the site when it doesn't load and a screen shot? What error do you get?
Thanks
Ms
Do you know how you use wireshark? If not don't worry.
Can you paste the URL of the site when it doesn't load and a screen shot? What error do you get?
Thanks
Ms
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Re: Not connecting to some sites
09-12-2016 11:20 PM
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Thanks for your response, having to reply using 4g as can't connect via router! Having done various trace routes these initially show connections via my router and the plusnet server, then many "request timed out" either resulting in an eventual connection after a long delay or a can't connect message. I've now reported this as a fault to Plusnet support. Thanks.
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- Not connecting to some sites