No response to ticket - 183534675

[#1]

I raised ticket 183534675 on the 12th and as of yet no response from plusnet.

I hope this is not typical customer service speed ?

Drew.

[#2]

Your in for a long wait. This seems to be the norm lately

[#3]

Sorry for the delay in picking up your ticket Drew.

I've taken a look now and I've responded.

Feel free to let us know over here if you need any further assistance.