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No progress with ticket (208394497)

Aspiring Champion
Posts: 691
Thanks: 470
Fixes: 1
Registered: ‎27-12-2019

No progress with ticket (208394497)

Can someone take a look at ticket No. 208394497 and provide me with an update please.

4 REPLIES 4
Aspiring Champion
Posts: 691
Thanks: 470
Fixes: 1
Registered: ‎27-12-2019

Re: No progress with ticket (208394497)

Days have passed since BT Engineer was a no show so what next please.

Plusnet Help Team
Plusnet Help Team
Posts: 450
Thanks: 59
Fixes: 28
Registered: ‎30-03-2020

Re: No progress with ticket (208394497)

Hi there @Mook Sorry to hear about the engineer no show, I've looked further into this for you and updated it here. 

 Noor
 Plusnet Help Team
Aspiring Champion
Posts: 691
Thanks: 470
Fixes: 1
Registered: ‎27-12-2019

Re: No progress with ticket (208394497)

Thanks @tinytaco I've updated the ticket. But while I'm here on clicking the link you provided above I got this:

What I got!What I got!

after logging in! Thought it best to mention it.

Plusnet Help Team
Plusnet Help Team
Posts: 450
Thanks: 59
Fixes: 28
Registered: ‎30-03-2020

Re: No progress with ticket (208394497)

Hi there @Mook thanks for letting me know, I'll check the links I use Smiley I've gone ahead and booked that engineer for you, have a lovely weekend! 

 Noor
 Plusnet Help Team